Our team located in Sri Lanka allows us to provide financial and accounting services, insurance policy coding, quality assurance services, and indexing at very competitive rates. There are 70 team members working alongside four PMP-certified project managers. The staff is trained specifically for each project and they obtain any needed certifications such as HIPPA as per project requirements. Our international team is highly talented and their expertise is invaluable.
Product Quality, Timeliness, and Teamwork
These three aspects are crucial to business operations at 3SG Sri Lanka because they result in efficiency. In order to achieve this, we continuously develop process improvements to maintain our speed and accuracy, therefore, automated workflow has become a critical part of our process. We automate enhancements, capture features, checks and balances, and we use Optical Character Recognition (OCR) technology to recognize IDs automatically on a scanned image. As a result, you don’t have to pay for the time it would normally take to index or locate this information manually. If you need a document sent as a PDF with an exact naming convention, we can deliver it to you in this exact format quickly, accurately, and without manual intervention. We can also have your work completed for you within twelve hours of submission due to the time difference between our locations. Data can be delivered by the end of our work day, and the output will be completed by the following morning. By using our proven BPO solution, you will significantly reduce your current domestic operating costs.
Project Management is a Priority
For each project, we assign an appropriate PMP certified project manager to manage the Dublin, Ohio team and the Sri Lanka team. The project manager is a subject matter expert with proper certifications, who understands the language and culture required to make international collaboration efficient and successful.